![]() what is lacking compared to redbubble and artstation? 1. purely from an artists perspective imprint is incredibly slow to use, painful and the monetary reward although higher than other sites is not worth it. Otherwise, the service recovery was pretty good.Īrtist experience is lacking unfortunallyĭecent but very bad compared to competitors. I’ve updated the review and number of stars to reflect my full experience, taking off one star for the initial slow production (15 days from the time the order was place to when it was shipped out), because compared to the other companies I bought products from, Inprnt is quite a bit slower. It took approximately two calendar weeks/a fortnight from the time of the email notifying me of the courtesy replacement to when I got the replacement item in my mailbox. *edit 2* Inprnt deemed the shipment as lost, and the customer service staff did a courtesy replacement of the item for me. Will update on the solution and the outcome when it is available. I’m never coming back here and going to stay on the trusted sites (which are about the same price and actually provide good and prompt service!!) *edit* Customer service has replied. The item hasn’t reached me, Inprnt hides their email (I had to Google it because it wasn’t even on their own website, they cleverly hid it within Twitter replies) and doesn’t reply to emails (I previously tried to write to them about a separate issue in 2021 and they just never responded too). ![]() I wrote in to Inprnt’s support services today (15 Mar) asking about the item and guess what? Shortly after I did so, all the tracking info vanished. I am assuming that it was shipped overseas since the tracking stopped there while it was still logged as “in transit”. According to the postal tracking, it went through at least 4 different facilities before finally being shipped overseas(s)? on 11 Feb. Initial shipment lost but service recovery was good I guess spending hours editing, drawing and creating digital art means it must be AI these days. Most digital art online is created with Adobe, microsoft, canva and other design tools, AI or not. ![]() Horrible experience and good luck to these people if they believe they are proprietors of what is 'real' art and not. After spending 100's of hours creating the artworks / portfolio and uploading to their site, I couldn't even get my descriptions, keywords or metadata back or the money I was owed. ![]() How do you determine digital art is AI?!!! When all digital art is a form of retooling of designs aka photoshop in one form or another. I can only assume they believe it was because my art was digital art and they recently added some guideline about AI art, which mine was not. They also did NOT provide me with the money that was owed to me from sales, because they deleted my entire account without warning. I then reached out to them about which guidelines I broke and they didn't respond to comment. After being on the platform for 7 months and creating a following on social media for my artworks, Inprnt, without warning, without consulation, deleted all of my works from their site claiming I broke their guidelines. ![]()
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